Privacy Policy

Last updated 9/7/24

The team of rancecascho is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website rancecascho.com or make a purchase from us.

1. Information We Collect

a. Personal Information When you make a purchase or attempt to make a purchase through the Website, we collect certain personal information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is referred to as "Order Information." b. Device Information We automatically collect certain information about your device when you visit the Website. This includes information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Website, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Website, and how you interact with the Website. This is referred to as "Device Information."

2. How We Use Your Information

a. Order Information We use the Order Information we collect to: Process and fulfill your orders, including sending you invoices and/or order confirmations; Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.

b. Device Information We use the Device Information we collect to: Help us screen for potential risk and fraud (in particular, your IP address); Improve and optimize our Website (for example, by generating analytics about how our customers browse and interact with the Website, and to assess the success of our marketing and advertising campaigns)

3. Sharing Your Information

We share your personal information with third parties to help us use your personal information as described above. For example, we use Squarespace to power our online store— you can read more about how Squarespace uses your personal information here. We also use Google Analytics to help us understand how our customers use the Website—you can read more about how Google uses your personal information here. We may also share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a resident of the EEA, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Website), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

6. Data Retention

When you place an order through the Website, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Changes

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at rancecascho.com.